Last Updated: November 25, 2024
Welcome to Neram Classes ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our educational platform, website, mobile applications, and related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
2.1 Eligibility: You must be at least 13 years old to create an account. If you are under 18, you represent that you have your parent or guardian's permission to use the Services.
2.2 Account Information: You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
2.3 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.4 Authentication Methods: We support multiple authentication methods including email/password and Google Sign-In. Phone verification may be required for certain features.
3.1 License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial educational purposes.
3.2 Acceptable Use: You agree not to:
Use the Services for any illegal purpose or in violation of any laws
Share your account credentials with others
Reproduce, distribute, or commercially exploit our content without permission
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the Services or servers
Use automated systems (bots, scrapers) without permission
4.1 Ownership: All course materials, including but not limited to videos, PDFs, Q&A documents, tests, and other content, are owned by Neram Classes or our licensors and are protected by copyright and other intellectual property laws.
4.2 Limited Use: Course materials are provided for your personal, educational use only. You may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or sell any content without our prior written consent.
4.3 Free Access: Some materials may be provided free of charge. Free access does not grant any ownership rights to the content.
5.1 Pricing: Prices for paid courses and services are displayed in Indian Rupees (INR) and are subject to change without notice.
5.2 Payment Methods: We accept payments through various methods as displayed on our platform. All payments are processed securely through our payment partners.
5.3 Refund Policy: Refunds are considered on a case-by-case basis. Please contact our support team at support@neramclasses.com within 7 days of purchase to request a refund.
5.4 No Refunds: Digital content that has been accessed or downloaded is generally not eligible for refunds unless required by law.
You agree to interact respectfully with other users and instructors. We reserve the right to remove content or suspend accounts that violate our community guidelines, including but not limited to:
Harassment, bullying, or threatening behavior
Posting offensive, discriminatory, or hateful content
Sharing inappropriate or explicit material
Spamming or posting unsolicited advertisements
7.1 Our Rights: All rights, title, and interest in and to the Services, including all intellectual property rights, are and will remain the exclusive property of Neram Classes and our licensors.
7.2 Trademarks: Neram Classes and our logos are trademarks of Neram Classes. You may not use our trademarks without our prior written permission.
7.3 Feedback: If you provide feedback or suggestions about our Services, we may use such feedback without any obligation to you.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8.1 Data Collection: We collect information you provide directly, information collected automatically, and information from third-party sources as described in our Privacy Policy.
8.2 Communications: By creating an account, you agree to receive communications from us via email, SMS, or WhatsApp related to your courses, account, and our Services.
9.1 Account Security: We implement various security measures to protect your account and personal information.
9.2 reCAPTCHA Protection: This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. We use reCAPTCHA to protect our Services from spam and abuse, particularly during phone verification and authentication processes.
10.1 "AS IS" Basis: THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
10.2 No Guarantee of Results: While we strive to provide high-quality educational content, we do not guarantee any specific results, exam scores, or outcomes from using our Services.
10.3 Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, NERAM CLASSES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
10.4 Third-Party Content: We are not responsible for any third-party content, websites, or services linked from our platform.
11.1 Availability: We strive to maintain 24/7 availability but do not guarantee uninterrupted access to our Services. We may experience downtime for maintenance or technical issues.
11.2 Modifications: We reserve the right to modify, suspend, or discontinue any part of our Services at any time without notice.
11.3 Updates: We may update course content, features, and functionality to improve your experience.
12.1 By You: You may terminate your account at any time by contacting our support team or using the account deletion feature if available.
12.2 By Us: We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.
12.3 Effect of Termination: Upon termination, your right to access the Services will immediately cease. We may delete your account data subject to our data retention policies.
You agree to indemnify, defend, and hold harmless Neram Classes, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.
14.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
14.2 Jurisdiction: Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in [Your City, State], India.
14.3 Dispute Resolution: Before filing any formal legal action, you agree to attempt to resolve any dispute informally by contacting us at legal@neramclasses.com.
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
If you have any questions about these Terms, please contact us at:
Neram Classes
Email: support@neramclasses.com
Legal: legal@neramclasses.com
Address: [Your Business Address]
17.1 Entire Agreement: These Terms constitute the entire agreement between you and Neram Classes regarding your use of the Services.
17.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
17.3 Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
17.4 Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
© 2025 Neram Classes. All rights reserved.
